Privacy Policy 789f —
Our Commitment to Protecting Your Data

01 Introduction

This Privacy Policy is published by 789f ("we", "Platform", or "789f") and applies to all users of the 789f.si website, the 789f mobile app, and all services we offer. This document outlines our commitment to protecting your privacy as a user.

Privacy is not just words on paper for us — it is part of 789f's operational culture from day one. We understand that your trust depends not only on the quality of games or the speed of withdrawals, but also on your confidence that your personal data is in responsible hands.

This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the 789f platform, you agree to the collection and use of your information as described in this document.

02 Personal Data We Collect

789f collects personal data through several means: information you provide directly, information collected automatically when you use the platform, and information from legitimate third parties.

03 How We Use Your Data

The personal data we collect is used for the following purposes only:

• Account Management: Create and maintain your account, process identity verification (KYC), and ensure your account security.
• Transaction Processing: Process your deposits, withdrawals, and all financial transactions accurately and securely.
• Service Provision: Run games, calculate wins, credit bonuses, and provide all features of the 789f platform.
• Customer Support: Answer your enquiries, resolve issues, and improve your experience based on feedback received.
• Security & Fraud Prevention: Detect and prevent fraudulent activity, money laundering, and platform abuse.
• Legal Compliance: Meet applicable legal and regulatory obligations, including anti-money laundering (AML) requirements.
• Marketing (with consent): Send promotional information, offers, and updates — only to users who have given explicit consent.
• Platform Enhancements: Analyse usage patterns to improve the performance, interface, and features of the 789f platform.

We will not use your data for any other purpose without obtaining your consent first. Any new use of data not stated in this policy will be clearly communicated to you before it is implemented.

04 Data Sharing and Disclosure

789f does not sell your personal data to anyone. This is our absolute commitment. However, in operating the platform, we may need to share certain data with selected and trusted third parties in the following circumstances:

• Payment Providers: Required transaction information is shared with payment service providers such as banks and e-wallet providers to process your deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
• Game Providers: Minimum technical data required to operate games is shared with our licensed game providers. They do not receive any personal information that could directly identify you.
• Technology Service Providers: Third parties that assist us with technical infrastructure, cybersecurity, and data analytics — all bound by data protection agreements.
• Authorities: We will disclose your data to government authorities or law enforcement if required by law or a valid court order.

05 Data Security Measures

Data security is a serious investment for 789f, not merely a legal obligation. We implement a range of technical and organisational security measures to protect your data:

• End-to-End Encryption: All data transmitted between your device and 789f servers is protected by 256-bit SSL/TLS encryption, ensuring no third party can intercept your communications.
• Data Encryption at Rest: Sensitive data such as identity card information and bank details are stored in encrypted format in our database.
• Multi-Layer Access Controls: Access to user data within 789f's internal systems is restricted based on a "need-to-know" principle — only employees who genuinely require access for their duties are permitted.
• 24/7 Monitoring: A continuous security monitoring system detects and responds to threats or suspicious activity in real time.
• Regular Security Audits: Audits and penetration testing are conducted periodically by independent security experts.
• Two-Factor Authentication (2FA): 789f's internal systems use 2FA for all administrative access to prevent unauthorised entry.

06 Data Retention Period

789f does not store your personal data indefinitely. We have a clear data retention policy based on operational needs and legal requirements:

• Active Account Data: Stored for as long as your account is active with 789f.
• Data After Account Closure: Basic account information and transaction records are retained for 7 years after account closure to comply with financial and anti-money laundering legal requirements.
• KYC Records: Stored for 5 years after the last verification date, or longer if required by law.
• Technical Logs: Access and technical activity logs are retained for 90 days for security and investigation purposes.
• Marketing Data: Communication preference data is retained until you withdraw consent or close your account.

Once the retention period expires, data is permanently deleted or anonymised so it can no longer be linked to you. You may request early deletion of your data subject to applicable legal requirements.

07 Cookies and Tracking Technologies

789f uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login verification and session security. Cannot be disabled.
• Preference Cookies: Save your preferences such as language, display settings, and game preferences for a smoother experience.
• Analytical Cookies: Help us understand how users interact with the platform for improvement purposes. Data is collected in aggregate and does not identify individuals.
• Security Cookies: Used to detect and prevent fraudulent activity and unauthorized access.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the 789f platform.

08 Your Rights Over Your Personal Data

As a 789f user, you have the following rights regarding your personal data:

To exercise any of the above rights, contact our privacy team by email at [email protected]. We will respond to your request within 30 business days. For complex cases, this period may be extended up to 60 days with prior notification.

09 Children's Privacy

The 789f platform is for users aged 18 and above only. We do not knowingly collect, store, or process personal data of individuals under the age of 18.

If we become aware or have reason to believe that personal data has been collected from a minor, we will immediately take the following steps:

• Suspend the relevant account while an investigation is conducted
• Delete all data associated with that individual
• Permanently close the account and return any balance (if applicable) in accordance with the appropriate procedures

Parents or guardians who discover their child has registered at 789f may contact us immediately at [email protected] for a prompt response.

10 Changes to Privacy Policy

789f reserves the right to update this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or improvements to how we protect your data.

When there are significant changes to how we handle your personal data, we will:

• Display a clear notice on the 789f.si homepage
• Send notifications via your registered email
• Update the "Last Updated" date at the top of this document

Continued use of the 789f platform after changes take effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding your privacy and personal data at 789f, we are always here to help.

Response time for privacy enquiries is within 5 business days. For data rights requests requiring action, we will provide a full response within 30 days.